Factories > Integrations

Connect Jira to your factory

Connect Jira Cloud to your factory so work items assigned to Warp start factory runs and return results in Jira.

Connect Jira Cloud to your factory so your team can start factory work without leaving Jira. When someone assigns or mentions Warp on a work item, Jira starts an agent session, a factory automation routes the request to the agent you chose, and the same session shows progress and the final result.

Prerequisites

Jira Cloud - The integration supports Jira Cloud only, not Jira Server or Data Center.
A Jira site admin - A site admin must install the Warp app and connect the Jira site to your Warp workspace.
A factory - You need a factory in the connected workspace and permission to edit its definition.
The Warp agent in Jira - The Warp agent must be available on your Jira site so people can assign or mention it on work items. Jira lists it among Atlassian’s Rovo agents.

Connect Jira and add an automation

Open Jira setup. Choose Jira while creating a factory. To connect it later, open the top-level Integrations page in the Warp Factories web app, find Jira, and click Connect.
Install Warp for Jira and connect the site. A Jira site admin installs the app on the Jira Cloud site. In Jira, open Apps > Manage apps > Warp > Configure, then click Connect to Warp. Once connected, Jira is available to every factory in the workspace. See the Jira installation steps for the full app flow.

If you aren’t a Jira site admin, choose Someone else during setup and email the request or copy the approval link to a site admin. The link expires after seven days, and you can resend or revoke it while the request is pending.

Connect Jira to the factory. In the factory dashboard, open Settings > Integrations, connect Jira, select the projects this factory works with, then click Enable. If you connected Jira while creating the factory, select the projects before finishing setup. Each factory opts in separately even though the Jira site is connected to the workspace.
Configure the Jira automation. In the factory dashboard, open Automations. If you selected Jira projects during factory creation, edit the existing Jira automation. Otherwise, add a trigger for Jira > Agent session created. Choose the agent that handles the work, select the projects, and optionally add keywords to narrow which sessions start runs.
Test the connection. Assign or mention Warp on a work item and include an instruction. Jira starts an agent session, and the run appears under the matching automation in your factory.

The standalone Jira integration uses the warp-agent label to start cloud agent runs. Factories use an automation instead.

Configure the automation as code

Declare the jira integration in factory.yaml (integrations: [{type: jira}]), then add a file under automations/, such as automations/jira-assignment/automation.md, with an agent_session_created trigger:

---
enabled: true
agent: foreman
triggers:
  - provider: jira
    event: agent_session_created
    filter:
      project_keys: [ENG]
      keywords: [investigate, fix]
---

Handle the Jira assignment and return a concise result.

This automation sends Jira sessions from the ENG project to the agent named foreman when their assignment text contains investigate or fix. Commit and push the files to apply them. See definitions as code for the full syntax.

Filter which sessions start runs

All Jira work reaches the factory through a single event, agent_session_created, which fires when someone assigns or mentions Warp on a work item. A session starts a run only when it matches an enabled automation. Use the trigger’s filter to narrow what matches:

project_keys - Match work items in these Jira projects.
keywords - Match assignment text that contains any of these words. Matching is case-insensitive.

A session must match every field you set; within a field, any listed value is a match. Omit a field to match everything. For the matching rules shared by every source, see automation filters.

What happens during a run

The agent runs in the cloud and starts with the assignment text and the work item it came from. When the factory declares Jira as an integration, the agent can also read the work item’s details, comments, and available workflow transitions.

Jira shows the task’s status as it progresses: submitted, working, waiting for input, completed, failed, or cancelled. For more than status updates, open the run under the matching automation in your factory: cloud agent session sharing shows the full run, including every command, log, and output, in real time or after the run finishes.

Replies in the same agent session continue the same run, even after the agent finishes a turn, so you can answer questions or add direction mid-task.

When the run finishes, the result appears in the agent session. The agent doesn’t comment on the work item unless you ask it to. The agent can act in Jira when asked: update the work item, post or edit comments, change workflow status, add or remove labels, or reassign it. State the actions you want in the automation instructions or the assignment; Jira permissions and valid workflow transitions apply to everything the agent does.

Permissions

A connected Jira user becomes the run’s creator, not its agent - Connect your Jira account to Warp so a session you start is attributed to you; an unconnected account gets a prompt to connect instead of a run starting. Either way, the run executes as the agent selected by the automation, not as that Jira user.
Jira access doesn’t include code access - Connecting Jira lets agents read and update Jira work items, nothing more. Repository access comes from the factory itself.

Troubleshooting

Warp is unavailable in Jira - Confirm the Warp app is installed on the Jira Cloud site. On the app’s Configure page, click Connect to Warp if the installation isn’t connected to a workspace. If someone else is completing setup, confirm that their setup link is still active.
No run starts - Confirm an enabled agent_session_created automation exists, its agent is available, and its project and keyword filters match the assignment.
The session shows no result - Open the matching automation’s run to see whether the agent is still working, waiting for input, or failed.
A Jira update fails - Confirm the app can access the work item’s project and that the requested action or workflow transition is valid.

For the other ways to route work into a factory, see Connect your factory.